President's Club FAQ

Inputting guest details 

• Select edit attendee details
• You will be taken enter attendee details
• Scroll to the bottom of the page to access the fields for entering information
• Choose your attendance status:
  • Select not attending if you will not be attending
  • Select attending if you will be attending, then scroll down to complete the form
• Enter the required details:
  • First name
  • Last name
  • Email address
  • Mobile number
  • Group
  • Dietary requirements (including kids meals if required) 
• Review all information to ensure it is correct
• Tick the box under attending, then select save attendee details 

We strongly recommend double checking all guest details before completing your booking, as any incorrect or missing information could delay your ticket being issued. 
 

Dietary requirements  

You can update your guest's food or dietary requirements (including kids meal requests) on your Corporate Portal by clicking 'edit attendees' and completing the 'special requirements' section. 

Special food or dietary requirements need to be completed at least five (5) business days prior to the scheduled event. 

When are tickets available? 

Digital tickets become available 24 hours before the scheduled game time.
1.    Once barcodes have been allocated, a ‘Download Ticket’ email will be sent to the email address linked to your booking.
2.    Open the email and follow the link back to the Carlton Corporate portal.
3.    In the portal, go to allocate tickets to assign your tickets.
 

Forgotten password? 

Please use the 'Forgot your password' link on the Carlton Corporate sign in page. 

Please contact the Corporate Sales team or lodge a request at https://corporate.carltonfc.com.au/contact if you require any assistance.